- Contact your child’s Teacher
- If not resolved, contact the Vice-Principal of the school (if applicable)
- If not resolved, contact the Principal of the school
- If not resolved, contact the Superintendent responsible for the school
- If not resolved, contact the Student and Family Support Office
Contact Us
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Have a question or need support?
Whether you're reaching out about academics, student well-being, or general inquiries, we are here to help.
Principal
Vice Principal(s)
Senior Admin Assistant
Business Manager
Guidance Admin Assistant
Trustee
School Council Chair
Superintendent
HDSB Central Board Office Information
J.W. Singleton Education Centre
Burlington, ON
2050 Guelph Line, Burlington, ON L7P 5A8
Directions
Switchboard Phone: 905-335-3663
Auto Attendant: 905-335-3665
Toll-Free: 877-618-3456
New Street Education Centre
Burlington, ON
3250 New Street, Burlington, ON L7N 1M8
Directions
Phone: 905-631-6120
Toll-Free: 1-866-786-6120
HDSB Welcome Centre
Milton, ON
215 Ontario St S, Milton, ON L9T 4N5
Directions
Email: welcomecentre@hdsb.ca
Phone: 905-335-3665 ext. 3440
Toll-Free: 1-866-786-6120
Halton Student Transportation Services
Phone: 1-888-803-8660
Web: haltonbus.ca
The HDSB wants to hear your questions and concerns
To ensure your questions and concerns can be addressed as quickly as possible, please review the following information to know who you should reach out to and when. As matters are best addressed at the level closest to the issue, your child's school is the first point of contact in any situation.
Response Timelines
The HDSB will acknowledge parent/guardian inquiries within two business days and address an inquiry within five business days. In the event that an inquiry cannot be fully addressed within five business days, the HDSB will provide a response and an estimated date of resolution.
If you have a question or concern about:
Your child, their classroom or a school program
A school, administrative or operational matter
- Contact the Vice-Principal of the school (if applicable)
- If not resolved, contact the Principal of the school
- If not resolved, contact the Superintendent responsible for the school
- If not resolved, contact the Student and Family Support Office
- Contact the Principal or Superintendent of the school
- If not resolved, contact the Superintendent of Facility Services
- If not resolved, contact the Student and Family Support Office
Board finances and/or transportation
- Contact the Principal or Superintendent of the school
- If not resolved, contact the Superintendent of Business Services
- If not resolved, contact the Student and Family Support Office
- Contact the Principal or Superintendent of the school
- If not resolved, contact the Superintendent of Human Resources
- If not resolved, contact the Student and Family Support Office
- Contact the Superintendent of the school or with responsibility for Business Services, Facility Services or Human Resources
- If not resolved, contact the Student and Family Support Office
Contact Information for Administration and Superintendents
To contact the Chair, Vice-Chair or local Trustee, visit the Board of Trustees webpage for contact information:
If you have questions regarding board governance:
- Contact your Local Trustee
- Contact all trustees (trustees@hdsb.ca)